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Question Answer

Why do some pages have different colours, layout etc. from others?

We’re in the process of improving the site so that users of many different browsers will see much the same pages. Mostly, the problems are caused by Internet Explorer for Windows, which is notorious for ignoring Web standards.

Why does the vertical group of but­tons sit on top of the main part of the page? It should be in the left column.

This is a design problem. Older ver­sions of Micro­soft In­ter­net Ex­plorer (those before version 7) have a nasty bug which makes them unable to fit the eight but­tons of the hor­izon­tal menu into one line, even though they’re de­fined with the right width. So these brow­sers force the last but­ton onto the next line, and that shifts the ver­tical but­tons over to line up below its right edge.

This should not hap­pen any lon­ger, but if you do ex­peri­ence it, please report it to us. Thank you.

Why does my e-mail pro­gram com­plain "In­va­lid (or Unrecognized) e-mail add­ress"?

Every e-mail address includes an @ symbol to join the Who part to the Where part. More’s the pity, the big, bad world out there con­tains lots of nasty people who think we’re all fair game as mugs for their nefarious schemes. They run pro­grams that ex­plore the Internet look­ing for e-mail add­res­ses of new vic­tims, build­ing lists which they then sell to one another, making life gen­er­ally a mis­ery for every­one.

This site has its e-mail add­res­ses obfus­cated in an att­empt to thwart those pro­grams. So when you click an e-mail link, all you have to do is to find "[ at ]" in the "To:" add­ress in your e-mail pro­gram and put "@" in its place, with­out any spaces or quotations marks. Then you can con­tinue send­ing your mess­age.

I can’t see the whole of the page I’m in­ter­es­ted in. How can I get to the rest of it?

Everybody has a dif­fer­ent com­bin­ation of eyes, screen and web brow­ser, and the de­sign of a web page is a com­pro­mise that hopes to sat­isfy more than it disap­points. Here are some rel­evant factors:

  • This site has been designed for viewing on a computer screen, not a hand-held device such as a mobile phone, since we don’t think it’s likely that many people will want to view it on the move (but if you know bet­ter, please let us know).
  • You should never have to scroll any page hori­zon­tally, left-and-right, to read the text (if you have a small screen you may have to shift the whole page to the left, hiding part of the left col­umn, but the main con­tent should not need con­tin­ual hori­zon­tal scrol­ling to read it).
  • This site does not attempt to get the whole of every page into a single screen that needs no ver­tical scroll­ing; we’ve not adop­ted that style as it would lead to too much frag­men­ta­tion of the mater­ial. There­fore you will often need to use the scroll bar at the right of the window to move the page up and down. You should also be able to use the Up and Down arrow keys to get the same effect.

What are all those Up­date dates at the bot­tom of the home page?

These are meant to save you some time by show­ing whe­ther it’s worth ex­plor­ing more of the site when you come back to it. We’ve inc­luded sep­ar­ate dates for the Pro­gramme section, Come and Sing! and the remain­ing pages, as well as for the home page itself.

How can I get in touch with the choir?

Each page has a row of but­tons just below the main header, one of which is label­led Con­tacts. If you click it you’ll be taken to the Con­tacts page where details are given of all the choir’s off­ic­ers. If you can’t see which con­tact to use, try the Secretary or the Webmaster, one of whom is sure to be able to help you.

What if I have a com­plaint?

Of course we don’t expect to rece­ive com­plaints, but if any­thing does go wrong, how­ever minor, we want to know about it. Please app­roach our Chair­man first (or an­other mem­ber of the com­mit­tee if you pre­fer), who will be anx­ious to invest­igate the prob­lem and set it right. You can find their de­tails on the Con­tacts page.

What should I do if I have a ques­tion that’s not ans­wered on this page?

We want to make your ex­peri­ence of ex­plor­ing our site as re­ward­ing as we can. It’s al­ways poss­ible that we haven’t antici­pated your par­tic­ular ques­tion, in which case please let us know. Click the web­mas­ter’s e-mail link in any page footer. This will start your e-mail pro­gram so you can ask your ques­tion. Make sure you re­place “[ at ]” with “@&rdquo in the add­ress be­fore click­ing Send.

Updated 25 August